Refund policy

Return Policy

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unopened, unused, with all original seals intact, tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at @createyourfumes.com. If your request is approved, we'll provide instructions on how and where to send your package.

Return shipping costs are the responsibility of the buyer. We cannot accept returns on gift cards or final sale items. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon receiving your package and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right. Do not open or use the item if you do not intend to keep it.

Exchanges

The item must be in the same condition that you received it—unopened, unused, with tags, and in its original packaging—to be eligible for an exchange. Contact us at [Insert Customer Support Email] within the 7days window so that we can assist you with an exchange.

Refunds

We will notify you once we've received and inspected your return. If everything is approved, you'll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.