Order Processing
All orders are processed and shipped within 24–48 hours (excluding weekends and public holidays).
Once your order is shipped, you will receive a tracking link via email or SMS.
Delivery Timeline
Orders are typically delivered within 4–7 business days, depending on your location.
Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment is completed.
Return & Replacement Policy
Eligibility
We accept returns only for damaged or defective products.
Return Window
You must raise a return request within 7 days of receiving your order.
Mandatory Condition
An unboxing video (from start to end) is mandatory when claiming a damaged or defective return.
Without a valid unboxing video, the return request will not be accepted.
Non-returnable Items
Returns will not be accepted if:
The product is used or damaged after delivery.
Original packaging, tags, or labels are missing.
Unboxing video is not provided.
Refunds & Replacements
After verifying your return, we will offer either a replacement or a refund, depending on product availability.
Refunds (if approved) will be processed to the original payment method within 5–7 business days after verification.
Contact Us
For any shipping, return, or replacement-related inquiries, please contact us:
📧 Email: Createyourfumes@gmail.com
📞 Phone: +91-956 248 7415
